The Crystal Lodge enjoys an unbeatable location in the heart of Whistler Village, just steps away from both the Whistler and Blackcomb Gondolas as well as the Whistler Conference Centre. Hotel amenities include a heated outdoor pool, hot tub, sauna, fitness room, high-speed internet, heated underground parking, meeting rooms, boardrooms, business centre, complimentary ski valet in the winter and bike storage in the summer. On site dining options include Beacon Pub and Eatery, Basalt Wine & Salumeria and Starbucks for coffee and baked treats. Traditional hotel rooms are bright and comfortably decorated, featuring two double beds, two twin beds or a king bed. All Traditional rooms have a table and chairs, coffee maker, small refrigerator, television in an armoire featuring pay per view movies and interactive games. Deluxe Rooms are located in the newly renovated North Wing and feature either one king or two Queen beds and have pillow top mattresses for the perfect night's sleep, queen sofa bed, large televisions with pay per view movies and interactive games, personal safe, desk with high-speed internet access and hospitality bar with refrigerator, sink and microwave.

Room facilites include In-room temperature control, TV, in-room movies (charge), telephone, WIFI internet access available throughout the property (free), clock radio, coffee maker, mini fridge, iron with board, in-room safe, hair dryer, Green Key.

5 floors with elevator, non-smoking property, 3 restaurants, bar, room service, fitness centre, sauna, whirlpool, guest laundry, business centre, games room, parking, pet friendly property. Wheelchair accessible room(s). - Ski facilities: ski storage, ski rental, ski repair services.